Blacklisted license

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syntax001
Posts: 1
Joined: Sun 30 Jun, 2013 5:09 pm

Blacklisted license

Post by syntax001 » Sun 30 Jun, 2013 5:16 pm

I've used tbcb 2013 a few times with no issues. Now when I open it says "Your license has been blacklisted on this system as it is in use elswhere." I have not installed it or activated it on any other computer. Any help would be appreciated.

Thanks.

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Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
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Re: Blacklisted license

Post by Paul Norman » Tue 02 Jul, 2013 11:28 am

This can happen when something changes on your system which makes the webstore think its a different computer. If you read this faq there is a section on what you need to do:
viewtopic.php?f=3&t=2

If this happens again in the future please email me at someone@pisd.co.uk BEFORE you release your license along with your serial number and I will look into why your system is triggering this..

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