HELP

This forum is intended to act as technical support for users who have issues or questions regarding the PISD Webstore.
Post Reply
tgb21502
Posts: 2
Joined: Thu 26 Dec, 2013 9:09 pm

HELP

Post by tgb21502 » Thu 26 Dec, 2013 9:12 pm

Purchased the game today. Received the license's in emal. Now unable to log onto the website to download the game. it keeps saying my user name and password are wrong.

User avatar
Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
Contact:

Re: HELP

Post by Paul Norman » Fri 27 Dec, 2013 5:11 pm

Try entering your email here:
https://www.pisd.co.uk/sgo/webstore/login-failure

It will send your password to you. Make sure you type everything in the correct case as the webstore is case sensitive. If you are still unable to log in, please send your username and password to someone@pisd.co.uk and I will check yout your account for any errors.

tgb21502
Posts: 2
Joined: Thu 26 Dec, 2013 9:09 pm

Re: HELP

Post by tgb21502 » Mon 30 Dec, 2013 8:27 pm

Still not working. Sending email.

User avatar
Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
Contact:

Re: HELP

Post by Paul Norman » Mon 30 Dec, 2013 8:49 pm

I just replied, your account is working and I can log in. Check the FAQ for a known issue with web browser caching..

Post Reply