my license has been blacklisted

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xico
Posts: 1
Joined: Sat 04 Jan, 2014 7:16 pm

my license has been blacklisted

Post by xico » Sat 04 Jan, 2014 7:21 pm

hello,
when i try to enter the game, a message appears saying "your license has been blacklisted on this system as it is in use elsewhere".
but my license isn't in use elsewhere, so, why is this happening?

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Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
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Re: my license has been blacklisted

Post by Paul Norman » Sat 04 Jan, 2014 8:55 pm

If your computer looks different for some reason the webstore thinks its a different computer. Sometimes system updates can cause this amongst other causes. There is a section in the FAQ about blacklisting:
viewtopic.php?f=3&t=2

If this error keeps occurring then email me at someone@pisd.co.uk and I will work it through with you.

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