license issues

This forum is intended to act as technical support for users who have issues or questions regarding the PISD Webstore.
Post Reply
angrylinuxuser
Posts: 1
Joined: Thu 25 Jun, 2015 2:05 am

license issues

Post by angrylinuxuser » Thu 25 Jun, 2015 2:19 am

Pretty p****d off about not being able to license my game (OOTP15 on Ubuntu). I have gotten used to the fact I have to enter my god-damn license code every few times I open the game, but now I can't get it to accept the code. I have only ever used the licenses on this computer. I have gone through every step multiple times. I have tried to enter the code up to 20 times. I have the licenses in a text file and since I've had to enter them so many times I know how to copy and paste without spaces. I have re-installed the game. I have released my licenses. I have logged in to my webstore account to confirm the licenses are valid. I am not new to this - the problem is on your end.

I am in an online league that sims three times a week so I need to get this problem solved.

User avatar
Paul Norman
Site Admin
Posts: 817
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
Contact:

Re: license issues

Post by Paul Norman » Thu 25 Jun, 2015 10:58 am

I am sorry you are having so much trouble, I will do my best to resolve this for you. I do most of my Tittle Bout and the webstore development on Linux MInt which is an Ubuntu derivative so it should work. Can you email me at someone@pisd.co.uk with your codes so I can look into your account. Also, can you try using the offline licensing mode, but instead of posting the request on the webpage as instructed, paste it in the email to me. This will contain some important information to help me solve your issue.

Post Reply