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License issues

Posted: Thu 09 Feb, 2017 11:40 pm
by Superhuman
I just purchased the game and two licenses, neither of which the game is recognizing as valid.

Re: License issues

Posted: Fri 10 Feb, 2017 11:24 am
by Paul Norman
Please email your webstore username and license info to someone@pisd.co.uk with a brief summary of your problem and I will look into your account for you.

Re: License issues

Posted: Mon 01 May, 2017 2:45 am
by pschimpke
Same problem as Superhuman. I just purchased the game and two licenses, neither of which the game is recognizing as valid. Your website seems locked in on a laptop (L455) that I had a previous license for but no longer exists. Help!!!!!

Re: License issues

Posted: Tue 02 May, 2017 10:58 am
by Paul Norman
Make sure you have gone through the basics listed here:

http://www.pisd.co.uk/storehelp

If that still does not offer the solution, email your serial number and a brief description to someone@pisd.co.uk so I can look into your account.

Re: License issues

Posted: Tue 08 Aug, 2017 11:28 pm
by Brian
I purchased 2 licenses for Title Bout Boxing. My credit card was charged twice, but there are no licenses and no transactions listed in my account when I log in. Please help.

Re: License issues

Posted: Mon 21 Aug, 2017 5:15 pm
by Paul Norman
Brian wrote:I purchased 2 licenses for Title Bout Boxing. My credit card was charged twice, but there are no licenses and no transactions listed in my account when I log in. Please help.
I believe we have discussed this via email and have found a way forward...

License issues

Posted: Tue 19 Sep, 2017 7:27 pm
by AaronFug
Hey all,

I unfortunately had my laptop stolen with one of my 2 Madmapper license activated on it. Is there anyway to reset my license registration so that I can put it back onto a new machine?

Please help, Thank you