Unable to log in to site.

This forum is intended to act as technical support for users who have issues or questions regarding the PISD Webstore.
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bhyatt
Posts: 3
Joined: Fri 12 Jun, 2009 8:29 pm

Unable to log in to site.

Post by bhyatt » Fri 12 Jun, 2009 8:32 pm

I am interested in purchasing your product. I registered for the site, and was sent my password. However, when I try to login, it tells me that this information is correct. After four or five tries, I asked to have my login information sent again, I tried using the information (which was the same) but still unable to login. What do I need to do to purchase the game?

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Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
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Re: Unable to log in to site.

Post by Paul Norman » Fri 12 Jun, 2009 9:02 pm

Yes, there is a problem here. I am working on it and will get back to you.

bhyatt
Posts: 3
Joined: Fri 12 Jun, 2009 8:29 pm

Re: Unable to log in to site.

Post by bhyatt » Fri 12 Jun, 2009 9:09 pm

Thank you for your quick reply. I'll wait patiently to hear back.

User avatar
Paul Norman
Site Admin
Posts: 822
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
Contact:

Re: Unable to log in to site.

Post by Paul Norman » Fri 12 Jun, 2009 9:40 pm

Right its all fixed. I changed your password as part of my testing so you will need to request it again. If you are not sure how to do this see this post: viewtopic.php?f=3&t=2

Let me know how you get on.

bhyatt
Posts: 3
Joined: Fri 12 Jun, 2009 8:29 pm

Re: Unable to log in to site.

Post by bhyatt » Fri 12 Jun, 2009 10:13 pm

Received my new password through email, and was able to login. Found out where to purchase, and paid using PayPal. Received my license keys through email, and able to install them. About to start my first game.


Thanks so much for your timely assistance. Have a great day!

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