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2013 won't start

Posted: Tue 16 Jul, 2019 4:05 am
by rspen46
I installed 2013 and click on the startup and the window opened and then I get this error message, does anyone know what it means or how to fix it. thanks

0003 Sound layer was unable to start, unknown sound error

Re: 2013 won't start

Posted: Tue 16 Jul, 2019 9:34 am
by Paul Norman
That error means the game was not able to find your sound card. Do you have a sound card installed?

What system are you on, Windows, mac or Linux?

Re: 2013 won't start

Posted: Tue 16 Jul, 2019 12:41 pm
by rspen46
I'm on Windows 10 and I do have sound yes, no speakers, just use my headphones.

Re: 2013 won't start

Posted: Tue 16 Jul, 2019 2:43 pm
by rspen46
I don't have a separate sound card, it's on the asrock motherboard, it's Realtek high def audio drivers.

Re: 2013 won't start

Posted: Tue 16 Jul, 2019 3:00 pm
by Paul Norman
OK, I have checked the code and it uses DirectX to open the sound card. I suggest you use DXDiag or whatever the equivalent is for windows 10, to check your direct sound drivers.