Need Download

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Tomato Can 1
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Joined: Tue 10 Nov, 2015 2:35 pm

Need Download

Post by Tomato Can 1 » Tue 10 Nov, 2015 2:47 pm

I have a new computer. I have my activation codes. Where can I download the latest version of the game?

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Paul Norman
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Re: Need Download

Post by Paul Norman » Wed 11 Nov, 2015 3:34 pm

There are download links in your webstore account found here:

https://www.pisd.co.uk/sgo/webstore/acc ... me?1,,,8:5

Tomato Can 1
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Joined: Tue 10 Nov, 2015 2:35 pm

Re: Need Download

Post by Tomato Can 1 » Wed 11 Nov, 2015 4:15 pm

For some reason, no matter how many times I try to login it rejects me, I even created a new account to no avail.

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Paul Norman
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Re: Need Download

Post by Paul Norman » Thu 12 Nov, 2015 10:28 am

First you need to check you are using the right password. You can do this by using the password retreival system at the bottom of this page:

https://www.pisd.co.uk/sgo/webstore/browse?1,,login

If you are sure all your details are correct, please email your username and password to someone@pisd.co.uk and I will check your account for you.

Tomato Can 1
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Joined: Tue 10 Nov, 2015 2:35 pm

Re: Need Download

Post by Tomato Can 1 » Thu 12 Nov, 2015 6:23 pm

I am growing very weary of this login problem.I have cleared my cache. As you suggested elsewhere. I get you to resend my login onfo. It still doesn't work.I sign into the forum and when I go to sign in to the webstore it rejects me. How can you expect your business to increase when you make it so hard to even download the game?

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Paul Norman
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Re: Need Download

Post by Paul Norman » Thu 12 Nov, 2015 6:50 pm

All distribution systems have a small failure rate, even CD's. When I was working for Eidos 1%-2% failure was the accepted value. I am glad to say my webstore is far lower than that.

However one failure is too many in my opinion. So please email your account information to me "someone@pisd.co.uk" and I will investigate your account.

Tomato Can 1
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Joined: Tue 10 Nov, 2015 2:35 pm

Re: Need Download

Post by Tomato Can 1 » Tue 17 Nov, 2015 4:00 am

Paul Norman wrote: If you are sure all your details are correct, please email your username and password to someone@pisd.co.uk and I will check your account for you.
I did this last Friday. Thank you for your help.

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Paul Norman
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Re: Need Download

Post by Paul Norman » Tue 17 Nov, 2015 10:52 am

Yes I saw it yesterday morning, but because Monday's are so busy I did not get a chance to look into it for you. I will have a look now and reply to the email.

Tomato Can 1
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Joined: Tue 10 Nov, 2015 2:35 pm

Re: Need Download

Post by Tomato Can 1 » Thu 19 Nov, 2015 2:02 pm

Thank you Sir. Worked perfectly!

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