HELP

This forum is intended to act as technical support for users who have issues or questions regarding the PISD Webstore.
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tgb21502
Posts: 4
Joined: Thu 26 Dec, 2013 9:09 pm

HELP

Post by tgb21502 »

Purchased the game today. Received the license's in emal. Now unable to log onto the website to download the game. it keeps saying my user name and password are wrong.
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Paul Norman
Site Admin
Posts: 847
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
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Re: HELP

Post by Paul Norman »

Try entering your email here:
https://www.pisd.co.uk/sgo/webstore/login-failure

It will send your password to you. Make sure you type everything in the correct case as the webstore is case sensitive. If you are still unable to log in, please send your username and password to someone@pisd.co.uk and I will check yout your account for any errors.
tgb21502
Posts: 4
Joined: Thu 26 Dec, 2013 9:09 pm

Re: HELP

Post by tgb21502 »

Still not working. Sending email.
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Paul Norman
Site Admin
Posts: 847
Joined: Thu 21 May, 2009 4:30 pm
Location: Bognor Regis, England
Contact:

Re: HELP

Post by Paul Norman »

I just replied, your account is working and I can log in. Check the FAQ for a known issue with web browser caching..
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