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Re: Never Received License (OOTPX)
Posted: Sat 18 Jul, 2009 3:35 pm
by Paul Norman
Sorry, I am not an expert with PayPal. I dont even know how you managed to select echeck payment. My PayPal uses my credit card and it all happens straight away. It must have somthing to do with how you set up your account. We are loooking at setting up alternate payment systems but due to anti fraud laws it takes a lot of time and is very complex dealing with the banks.
Re: Never Received License (OOTPX)
Posted: Sat 18 Jul, 2009 8:13 pm
by indyumd
And there is no way to get some sort of temporary license or something until the check clears?
Re: Never Received License (OOTPX)
Posted: Sat 18 Jul, 2009 9:19 pm
by Paul Norman
Thats a question for the OOTP chaps as it is not my game. Though technically it is rather awkward to do. Is there nothing you can do with your PayPal account to speed up payment?
Re: Never Received License (OOTPX)
Posted: Thu 23 Jul, 2009 11:22 pm
by CarstenHansen
I seem to have the same problem. I bought the license today through paypal, but have not received the license. I have the receipt from paypal.
Re: Never Received License (OOTPX)
Posted: Fri 24 Jul, 2009 7:28 am
by Paul Norman
I have had a look at your account and I can't see any record of your payment at all. I normally see if there is an echeck waiting to clear. Can you forward me your PayPal receipt so I can track what is happening. There may be a slight delay in working this out tho as I need the OOTP chaps to look at their PayPal account and they are on Holiday, plus I will be out of the office a lot next week. That said I will do my best to get you up and running as fast as I can.
Re: Never Received License (OOTPX)
Posted: Fri 24 Jul, 2009 4:04 pm
by CarstenHansen
I couldn't find your email anywhere, and I tried to uploaded it here but it seems it's not allowed to upload .pdf.
What's the easiest way to forward it to you.
Sincerely
Carsten Hansen.
Re: Never Received License (OOTPX)
Posted: Fri 24 Jul, 2009 7:27 pm
by Paul Norman
Email it too
webstore@pisd.co.uk
Thanks.....