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my license has been blacklisted

Posted: Sat 04 Jan, 2014 7:21 pm
by xico
hello,
when i try to enter the game, a message appears saying "your license has been blacklisted on this system as it is in use elsewhere".
but my license isn't in use elsewhere, so, why is this happening?

Re: my license has been blacklisted

Posted: Sat 04 Jan, 2014 8:55 pm
by Paul Norman
If your computer looks different for some reason the webstore thinks its a different computer. Sometimes system updates can cause this amongst other causes. There is a section in the FAQ about blacklisting:
viewtopic.php?f=3&t=2

If this error keeps occurring then email me at someone@pisd.co.uk and I will work it through with you.